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Editorial Review / Publisher's Information:
Product Description
Even the simplest notes can trigger procrastination, deliberation, and frustration in all of us. Thankfully, writing expert Sandra Lamb is here to provide tips for writing virtually all communications: emails, resumes, thank-you notes, collection letters, grant proposals, letters of complaint, press releases, and much more.- An improved and expanded edition of the essential reference on restoring personality, civility, and grace back to business and personal communications.
- Geared toward today's edgier and more competitive business landscape.
- Includes twice as many models as the previous edition and new chapters on applying for jobs via email, writing business plans, creating book proposals, and drafting letters of apology and condolence.
- Previous edition sold 60,000 copies.
Amazon.com Review
Whether you seek protocol on accepting a formal invitation, turning down a job offer, challenging your credit record, writing a condolence letter, or penning a collection letter, How to Write It can help. With precision and humor, Sandra E. Lamb provides reliable guidance on all forms of written correspondence; for each type of communication, she considers such issues as content, wrong messages (how to eliminate them), format, effective writing, and editing. What in other hands might have been a dry reference manual takes on its own personality in the hands of this competent stylist. Lamb's advice for writing a memo, for instance, includes "Don't use an autocratic tone," "Don't assign blame," "Don't whine," "Don't pad," "Don't hedge," and "Don't use officious, stuffy, or formal words." Lamb is part etiquette adviser and part good-business guru. Perhaps her guide's most important message is that the general decline of written communication both socially and in business actually benefits those who still rely on it, as its impact is even greater than it once was. --Jane Steinberg
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