Editorial Review / Publisher's Information:
Product Description GoldMine For Dummies enables you to use GoldMine to manage client relationships and excel in areas of sales, marketing, and customer service like never before. Written in plain English, this book helps you discover the easy way to prospect for customers and mine your contacts: * Familiarize yourself with GoldMine basics, from navigating the database to setting preferences and default values. * Organize contacts by understanding screen functions, fields, and notes as well as contact, detail, and referral tabs. * Get a grip on upcoming events by scheduling activities, and check on those already scheduled. * Understand GoldMine Filters and Groups, which enable you to send out batches of letters, faxes, and e-mails. * Use the InfoCenter to store and distribute company information. * Configure GoldMine for those who travel or for those who manage people who don't work in the main office.
Amazon.com Review It's a common scenario: your company decides to standardize on a software application that's totally alien to you. In this case, you find yourself using GoldMine to manage contact information, but you have no idea of how to use the program, let alone take advantage of its advanced workgroup features. If this is your situation, GoldMine for Dummies will get you up to speed. The author gives equal time to basic functions, such as creating and viewing client records, and more advance features, such as working with statistical analysis and synchronizing data. The shift from the more mundane tasks to the increasingly difficult ones is a bit abrupt, but Scott is adept at explaining even the most difficult concepts. The best sections explain how to work with e-mails, faxes, and linked documents--the features GoldMine users will most take advantage of. As far as contact managers are concerned, GoldMine is one of the more intuitive programs available for novices. But if you find yourself blanching at its more advanced features, or if you need to get up to speed on the basics, GoldMine for Dummies will ease the transition. --John Frederick Moore
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