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Editorial Review / Publisher's Information:
Product Description
Intranets are every bit as important as the hypesters say - but they're a whole lot tougher to implement! Now, top consultant Jennifer Stone Gonzalez has written the book on maximizing the business impact of your intranet. 21st Century Intranet leverages the industry's experiences and best practices, providing step-by-step project plans and comprehensive checklists that will be invaluable to every intranet developer. Through seven detailed case studies, discover how intranets can help transform your company into a hyper-competitive learning organization. Learn how to budget for Web technology; create test sites and measure their effectiveness; respond quickly to changing needs; and build the interdisciplinary team you need to succeed. Uncover five powerful myths of intranet development, and learn proven strategies for surmounting the human and organizational challenges to intranet deployment. Discover how to choose among four divergent models of intranet design; align Web technology with your business goals; build intranets that strengthen your company as a community; identify the best roles for "push" and "pull" technologies; and future-proof your intranet. The accompanying CD-ROM contains intranet application software from Netscape, Radnet, Durand Communications and IntraNetics that demonstrates the power of intranet-based email, discussion areas, document databases, workflow and push technologies.
Amazon.com Review
Jennifer Stone Gonzalez sees intranets as more than mere enhancements of corporate communications; she sees them as exciting tools for revitalizing the corporate environment and the people who work there. The 21st Century Intranet is written for people who want to champion the development on intranets within their organization and who want to ensure that the systems developed add value to the organization and excitement to the workplace. The thrust of the book is on enhancing communication, starting with persuading upper management to implement intranets wisely and support them appropriately. Although Gonzalez discusses the fundamentals of intranet design and management, she does not refer to them for technical matters but for issues of how organizations communicate and learn. She devotes considerable space to determining which features are most valuable on an intranet, getting senior management involved, coordinating the sites of diverse groups, and encouraging employees to use the intranet as their primary communication tool within the organization--including allaying fears that may arise from the organizational change an intranet may represent. Gonzalez also addresses the professional development of those who manage intranets. She discusses concerns such as how to determine the real success of your intranet development efforts, how to make the success apparent to senior management, and how to develop intranet creation and management as a career opportunity.
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